FAQ

What is KYC Verification?

VLINK EXCHANGE uses identity verification to comply with Know Your Customer (KYC) laws. KYC is a multi-step process that confirms the identity of members, which helps prevent the creation and use of fraudulent accounts.

Identity verification is now a requirement for all VLINK EXCHANGE members. Members may be asked to upload pictures of their ID, SSN number or other information, basing on the countries they belong to. Specific on-screen instructions will be provided.

What if I don’t complete KYC Verification?

If you don’t verify your identity, your account will be restricted, especially for your withdrawals. Don't worry, your assets are all safe. If you don't complete the KYC process, it just means that you won't be able to withdraw anything from your VLINK EXCHANGE account. However, you can still keep your assets in VLINK EXCHANGE wallets, buy and sell digital crypto or use VLINK EXCHANGE platform as usual.

Both Instant and Scheduled withdrawals will be applied this requirement.

What about withdrawal limits?

Your limit is different depend on how deep your provided information is. For example, if you country is USA and

For US members, if you provide your SSN and related documents during the KYC process, your withdrawals are unlimited. On the other hand, your limit will be $900 per month (every 30 days).

For other members, SSN won't appear in your KYC form, and the withdrawal limit here is $900 per week (every 7 days).